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+91 75993 10962 · agrasanjayplace12@gmail.com
SHIV AND COMPANY · Udyam UDYAM-UP-01-0131371
SHIV & COMPANY · CUSTOMER INFORMATION
Store policies and business contact details. Please review the terms below before placing an order.
We aim to dispatch confirmed orders within 1–3 business days, subject to product availability and order verification.
Free shipping applies to orders above ₹1,999. Shipping charges for orders of ₹1,999 or below, if applicable, will be shown at checkout before payment.
Delivery time depends on the destination and courier service. Dispatch time is not the same as delivery time. Tracking details will be shared when available.
Customers may request a return within 7 days from delivery. Please contact us within this period and provide your order number and reason for the request.
Items should be unused, unwashed, undamaged, and returned with original tags and packaging. Return requests are reviewed after the item is received. Approved refunds will be sent to the original payment method where possible; processing time may depend on the bank or payment provider.
This policy does not limit any rights available to consumers under applicable law.
Customers may request an exchange within 7 days from delivery. Items should be unused, unwashed, undamaged, and returned with original tags and packaging.
Exchanges are subject to availability of the requested size or item. If unavailable, our support team will contact you to discuss available options.
This policy does not limit any rights available to consumers under applicable law.
Customers may request cancellation before the order is dispatched. After dispatch, cancellation under this policy is no longer available; customers may contact support about any eligible return or refund request.
For an approved cancellation of a prepaid order, a refund will be processed to the original payment method where possible. Bank/payment-provider processing times may apply.
Cash on Delivery is available for eligible orders and delivery locations when shown at checkout.
Payment is due to the delivery partner at delivery. Any applicable COD fee will be displayed at checkout. COD availability may vary by location.
Shiv & Company may collect customer information such as name, shipping address, phone number, email address, and order details when customers browse or place an order.
We use this information to process orders, arrange delivery, provide support, manage returns/refunds, and operate the store. Payment information is handled through payment methods and providers made available at checkout.
Where needed to operate the store, information may be shared with payment processors, shipping partners, and technology providers. This summary should be reviewed against the store’s actual data practices and applicable law.
By using this store, you agree to use the website lawfully and provide accurate order and contact information.
Product descriptions, prices, availability, and shipping charges may change. Orders are subject to acceptance and product availability. Payment, shipping, returns, refunds, and cancellations are governed by the relevant store policies displayed on this website.
Nothing in these terms excludes rights that cannot be excluded under applicable law. Review these terms against the store’s actual practices before publishing.
Business name: SHIV AND COMPANY
Udyam Registration Number: UDYAM-UP-01-0131371
Business address: 37C/R/2A/1, Randhir Nagar, Dayal Bagh, Agra, Uttar Pradesh 282005, India
Phone: +91 75993 10962
Email: agrasanjayplace12@gmail.com